Privacy Policy

Last updated: 1st January, 2017

This Privacy Policy describes Our policies
and procedures on the collection, use and disclosure of Your information when
You use the Service and tells You about Your privacy rights and how the law
protects You.

We use Your Personal data to provide and
improve the Service. By using the Service, You agree to the collection and use
of information in accordance with this Privacy Policy.

Interpretation and Definitions


The words of which the initial letter is
capitalized have meanings defined under the following conditions. The following
definitions shall have the same meaning regardless of whether they appear in
singular or in plural.


For the purposes of this Privacy Policy:

Account means a unique account created
for You to access our Service or parts of our Service.

Company (referred to as either “the
Company”, “We”, “Us” or “Our” in this
Agreement) refers to A&V Web Design, Coulsdon, UK

For the purpose of the
GDPR, the Company is the Data Controller.

Cookies are small files that are placed
on Your computer, mobile device or any other device by a website, containing
the details of Your browsing history on that website among its many uses.

Country refers to: United Kingdom

Data Controller, for the purposes of the
GDPR (General Data Protection Regulation), refers to the Company as the legal
person which alone or jointly with others determines the purposes and means of
the processing of Personal Data.

Device means any device that can access
the Service such as a computer, a cellphone or a digital tablet.

Personal Data is any information that
relates to an identified or identifiable individual.

For the purposes for GDPR,
Personal Data means any information relating to You such as a name, an
identification number, location data, online identifier or to one or more
factors specific to the physical, physiological, genetic, mental, economic,
cultural or social identity.

Service refers to the Website.

Service Provider means any natural or
legal person who processes the data on behalf of the Company. It refers to
third-party companies or individuals employed by the Company to facilitate the
Service, to provide the Service on behalf of the Company, to perform services
related to the Service or to assist the Company in analyzing how the Service is
used. For the purpose of the GDPR, Service Providers are considered Data

Third-party Social Media Service refers
to any website or any social network website through which a User can log in or
create an account to use the Service.

Usage Data refers to data collected
automatically, either generated by the use of the Service or from the Service
infrastructure itself (for example, the duration of a page visit).

Website refers to A&V Web Design,
accessible from

You means the individual accessing or
using the Service, or the company, or other legal entity on behalf of which
such individual is accessing or using the Service, as applicable.

Under GDPR (General Data
Protection Regulation), You can be referred to as the Data Subject or as the
User as you are the individual using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to
provide Us with certain personally identifiable information that can be used to
contact or identify You. Personally identifiable information may include, but
is not limited to:

Email address

First name and last name

Phone number

Usage Data

Usage Data

Usage Data is collected automatically when
using the Service.

Usage Data may include information such as
Your Device’s Internet Protocol address (e.g. IP address), browser type,
browser version, the pages of our Service that You visit, the time and date of
Your visit, the time spent on those pages, unique device identifiers and other
diagnostic data.

When You access the Service by or through a
mobile device, We may collect certain information automatically, including, but
not limited to, the type of mobile device You use, Your mobile device unique
ID, the IP address of Your mobile device, Your mobile operating system, the
type of mobile Internet browser You use, unique device identifiers and other
diagnostic data.

We may also collect information that Your
browser sends whenever You visit our Service or when You access the Service by
or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking
technologies to track the activity on Our Service and store certain
information. Tracking technologies used are beacons, tags, and scripts to
collect and track information and to improve and analyze Our Service. The
technologies We use may include:

Cookies or Browser Cookies. A cookie is
a small file placed on Your Device. You can instruct Your browser to refuse all
Cookies or to indicate when a Cookie is being sent. However, if You do not
accept Cookies, You may not be able to use some parts of our Service. Unless
you have adjusted Your browser setting so that it will refuse Cookies, our
Service may use Cookies.

Flash Cookies. Certain features of our
Service may use local stored objects (or Flash Cookies) to collect and store
information about Your preferences or Your activity on our Service. Flash
Cookies are not managed by the same browser settings as those used for Browser
Cookies. For more information on how You can delete Flash Cookies, please read
“Where can I change the settings for disabling, or deleting local shared
objects?” available at

Web Beacons. Certain sections of our
Service and our emails may contain small electronic files known as web beacons
(also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit
the Company, for example, to count users who have visited those pages or opened
an email and for other related website statistics (for example, recording the
popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or
“Session” Cookies. Persistent Cookies remain on Your personal
computer or mobile device when You go offline, while Session Cookies are
deleted as soon as You close Your web browser. Learn more about cookies: Cookies: What Do They Do?.

We use both Session and Persistent Cookies
for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are
essential to provide You with services available through the Website and to
enable You to use some of its features. They help to authenticate users and
prevent fraudulent use of user accounts. Without these Cookies, the services
that You have asked for cannot be provided, and We only use these Cookies to
provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies
identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies
allow us to remember choices You make when You use the Website, such as
remembering your login details or language preference. The purpose of these
Cookies is to provide You with a more personal experience and to avoid You
having to re-enter your preferences every time You use the Website.

Tracking and Performance Cookies

Type: Persistent Cookies

Administered by:

Purpose: These Cookies are
used to track information about traffic to the Website and how users use the
Website. The information gathered via these Cookies may directly or indirectly
identify you as an individual visitor. This is because the information
collected is typically linked to a pseudonymous identifier associated with the
device you use to access the Website. We may also use these Cookies to test new
pages, features or new functionality of the Website to see how our users react
to them.

For more information about the cookies we
use and your choices regarding cookies, please visit our Cookies Policy or the
Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the
following purposes:

To provide and maintain our Service,
including to monitor the usage of our Service.

To manage Your Account: to manage Your
registration as a user of the Service. The Personal Data You provide can give
You access to different functionalities of the Service that are available to
You as a registered user.

For the performance of a contract: the
development, compliance and undertaking of the purchase contract for the
products, items or services You have purchased or of any other contract with Us
through the Service.

To contact You: To contact You by email,
telephone calls, SMS, or other equivalent forms of electronic communication,
such as a mobile application’s push notifications regarding updates or
informative communications related to the functionalities, products or
contracted services, including the security updates, when necessary or
reasonable for their implementation.

To provide You with news, special offers
and general information about other goods, services and events which we offer
that are similar to those that you have already purchased or enquired about
unless You have opted not to receive such information.

To manage Your requests: To attend and
manage Your requests to Us.

For business transfers: We may use Your
information to evaluate or conduct a merger, divestiture, restructuring,
reorganization, dissolution, or other sale or transfer of some or all of Our
assets, whether as a going concern or as part of bankruptcy, liquidation, or
similar proceeding, in which Personal Data held by Us about our Service users
is among the assets transferred.

For other purposes: We may use Your
information for other purposes, such as data analysis, identifying usage
trends, determining the effectiveness of our promotional campaigns and to
evaluate and improve our Service, products, services, marketing and your

We may share Your personal information in
the following situations:

With Service Providers: We may share
Your personal information with Service Providers to monitor and analyze the use
of our Service, to contact You.

For business transfers: We may share or
transfer Your personal information in connection with, or during negotiations
of, any merger, sale of Company assets, financing, or acquisition of all or a
portion of Our business to another company.

With Affiliates: We may share Your
information with Our affiliates, in which case we will require those affiliates
to honor this Privacy Policy. Affiliates include Our parent company and any
other subsidiaries, joint venture partners or other companies that We control
or that are under common control with Us.

With business partners: We may share
Your information with Our business partners to offer You certain products,
services or promotions.

With other users: when You share
personal information or otherwise interact in the public areas with other
users, such information may be viewed by all users and may be publicly distributed
outside. If You interact with other users or register through a Third-Party
Social Media Service, Your contacts on the Third-Party Social Media Service may
see Your name, profile, pictures and description of Your activity. Similarly,
other users will be able to view descriptions of Your activity, communicate
with You and view Your profile.

With Your consent: We may disclose Your
personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data
only for as long as is necessary for the purposes set out in this Privacy
Policy. We will retain and use Your Personal Data to the extent necessary to
comply with our legal obligations (for example, if we are required to retain
your data to comply with applicable laws), resolve disputes, and enforce our
legal agreements and policies.

The Company will also retain Usage Data for
internal analysis purposes. Usage Data is generally retained for a shorter
period of time, except when this data is used to strengthen the security or to
improve the functionality of Our Service, or We are legally obligated to retain
this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data,
is processed at the Company’s operating offices and in any other places where
the parties involved in the processing are located. It means that this
information may be transferred to — and maintained on — computers located
outside of Your state, province, country or other governmental jurisdiction
where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy
followed by Your submission of such information represents Your agreement to
that transfer.

The Company will take all steps reasonably
necessary to ensure that Your data is treated securely and in accordance with
this Privacy Policy and no transfer of Your Personal Data will take place to an
organization or a country unless there are adequate controls in place including
the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger,
acquisition or asset sale, Your Personal Data may be transferred. We will
provide notice before Your Personal Data is transferred and becomes subject to
a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company
may be required to disclose Your Personal Data if required to do so by law or
in response to valid requests by public authorities (e.g. a court or a
government agency).

Other legal requirements

The Company may disclose Your Personal Data
in the good faith belief that such action is necessary to:

Comply with a legal obligation

Protect and defend the rights
or property of the Company

Prevent or investigate possible
wrongdoing in connection with the Service

Protect the personal safety of
Users of the Service or the public

Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is
important to Us, but remember that no method of transmission over the Internet,
or method of electronic storage is 100% secure. While We strive to use
commercially acceptable means to protect Your Personal Data, We cannot
guarantee its absolute security.

Detailed Information on the Processing of
Your Personal Data

Service Providers have access to Your
Personal Data only to perform their tasks on Our behalf and are obligated not
to disclose or use it for any other purpose.


We may use third-party Service providers to
monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web
analytics service offered by Google that tracks and reports website traffic.
Google uses the data collected to track and monitor the use of our Service.
This data is shared with other Google services. Google may use the collected
data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having
made your activity on the Service available to Google Analytics by installing
the Google Analytics opt-out browser add-on. The add-on prevents the Google
Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information
with Google Analytics about visits activity.

For more information on the
privacy practices of Google, please visit the Google Privacy & Terms web

Usage, Performance and Miscellaneous

We may use third-party Service Providers to
provide better improvement of our Service.

Invisible reCAPTCHA

We use an invisible
captcha service named reCAPTCHA. reCAPTCHA is operated by Google.

The reCAPTCHA service may
collect information from You and from Your Device for security purposes.

The information gathered by
reCAPTCHA is held in accordance with the Privacy Policy of Google:

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the
following conditions:

Consent: You have given Your consent for
processing Personal Data for one or more specific purposes.

Performance of a contract: Provision of
Personal Data is necessary for the performance of an agreement with You and/or
for any pre-contractual obligations thereof.

Legal obligations: Processing Personal
Data is necessary for compliance with a legal obligation to which the Company
is subject.

Vital interests: Processing Personal
Data is necessary in order to protect Your vital interests or of another
natural person.

Public interests: Processing Personal
Data is related to a task that is carried out in the public interest or in the
exercise of official authority vested in the Company.

Legitimate interests: Processing
Personal Data is necessary for the purposes of the legitimate interests pursued
by the Company.

In any case, the Company will gladly help
to clarify the specific legal basis that applies to the processing, and in
particular whether the provision of Personal Data is a statutory or contractual
requirement, or a requirement necessary to enter into a contract.

Your Rights under the GDPR

The Company undertakes to respect the
confidentiality of Your Personal Data and to guarantee You can exercise Your

You have the right under this Privacy
Policy, and by law if You are within the EU, to:

Request access to Your Personal Data.
The right to access, update or delete the information We have on You. Whenever
made possible, you can access, update or request deletion of Your Personal Data
directly within Your account settings section. If you are unable to perform
these actions yourself, please contact Us to assist You. This also enables You
to receive a copy of the Personal Data We hold about You.

Request correction of the Personal Data that We hold about You. You have the right to to have any incomplete or inaccurate
information We hold about You corrected.

Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as
the legal basis for Our processing and there is something about Your particular
situation, which makes You want to object to our processing of Your Personal
Data on this ground. You also have the right to object where We are processing
Your Personal Data for direct marketing purposes.

Request erasure of Your Personal Data.
You have the right to ask Us to delete or remove Personal Data when there is no
good reason for Us to continue processing it.

Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your
Personal Data in a structured, commonly used, machine-readable format. Please
note that this right only applies to automated information which You initially
provided consent for Us to use or where We used the information to perform a
contract with You.

Withdraw Your consent. You have the
right to withdraw Your consent on using your Personal Data. If You withdraw
Your consent, We may not be able to provide You with access to certain specific
functionalities of the Service.

Exercising of Your GDPR Data Protection Rights

You may exercise Your rights of access,
rectification, cancellation and opposition by contacting Us. Please note that
we may ask You to verify Your identity before responding to such requests. If
You make a request, We will try our best to respond to You as soon as possible.

You have the right to complain to a Data
Protection Authority about Our collection and use of Your Personal Data. For
more information, if You are in the European Economic Area (EEA), please
contact Your local data protection authority in the EEA.

Your California Privacy Rights (California’s
Shine the Light law)

Under California Civil Code Section 1798
(California’s Shine the Light law), California residents with an established
business relationship with us can request information once a year about sharing
their Personal Data with third parties for the third parties’ direct marketing

If you’d like to request more information
under the California Shine the Light law, and if You are a California resident,
You can contact Us using the contact information provided below.

California Privacy Rights for Minor Users
(California Business and Professions Code Section 22581)

California Business and Professions Code
section 22581 allow California residents under the age of 18 who are registered
users of online sites, services or applications to request and obtain removal
of content or information they have publicly posted.

To request removal of such data, and if You
are a California resident, You can contact Us using the contact information
provided below, and include the email address associated with Your account.

Be aware that Your request does not
guarantee complete or comprehensive removal of content or information posted
online and that the law may not permit or require removal in certain

Links to Other Websites

Our Service may contain links to other
websites that are not operated by Us. If You click on a third party link, You
will be directed to that third party’s site. We strongly advise You to review
the Privacy Policy of every site You visit.

We have no control over and assume no
responsibility for the content, privacy policies or practices of any third party
sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time
to time. We will notify You of any changes by posting the new Privacy Policy on
this page.

We will let You know via email and/or a
prominent notice on Our Service, prior to the change becoming effective and
update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy
Policy periodically for any changes. Changes to this Privacy Policy are
effective when they are posted on this page.

Contact Us

If you have any questions about this
Privacy Policy, You can contact us:

By email: